Edward Hieatt

Senior Vice President, Services


Edward Hieatt is Pivotal’s Senior Vice President of Services.

In this role, Edward is responsible for the strategy, execution, and business results of Pivotal's next-generation client services organization—Pivotal Labs. Across 25 years, Pivotal Labs is credited for leading the agile software development movement, which gave rise to Internet companies such as Google, Twitter, and eBay. Today, Pivotal Labs focuses on helping the world's most admired brands, government agencies, and fast-rising startups become modern, fast-moving, innovative software companies using its cutting edge development methodologies and next-generation cloud platform.

In addition, Edward is responsible for Pivotal's worldwide technical field and software subscription renewal organizations, which help clients adopt and become successful with Pivotal's products and services.

Prior, Edward started his career as a software engineer at a Silicon Valley-based startup founded by former Disney executives. Soon after, Edward joined Pivotal Labs as a software engineer. Working closely with Kent Beck and Rob Mee, pioneers of agile software development, he worked with some of Silicon Valley’s most influential and valuable companies.

Edward graduated from Oxford University.