Global Support Contacts

Do you have questions about sales, partnerships, press/analyst, services, training, job opportunities, OSS support, Pivotal Labs, or Pivotal Tracker? Please visit the Contact page.

Technical support for Pivotal software subscribers is available 24x7x365 at https://community.pivotal.io or you can email us at support@pivotal.io. Search for answers to your questions, read or join product discussions, or open support cases, online.

Technical Support country-specific toll free numbers, hours of local Support team operation (where applicable), and languages available are shown below:

Country Local Toll-free Tech Support Phone Numbers Hours for Local Language
English is available 24x7x365 via US phone number *
Languages Available
United States and Canada +1-877-477-2269 is available from anywhere in the world, 24x7x365
This number is toll-free when dialed from within the US and Canada
9AM to 6PM Mon-Fri English
Australia 1800 164 939 * English
Brazil 800 892 2351 * English
China 400 120 3358 8AM to 4PM Mon-Fri, DST;
9AM to 5PM Mon-Fri, non-DST months
Chinese
Korean
English
France 800 90 34 69 * English
Germany 800 1840221 * English
India 80010 09235 * English
Italy 800 871 569 * English
Japan 0120914211 9AM to 5PM, Mon-Fri, DST;
10AM to 6PM during non-DST months
Japanese
English
Spain 900 967 885 * English
Switzerland 0800890735 * English
UK 808 178 3015 9AM to 5PM Mon-Fri English