Liberty Mutual

Developing the Technology to Keep Up
with Evolving Risk Models

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Liberty Mutual’s CIO James McGlennon discusses their journey—the risks and rewards, the wins and the failures and everything in between—with Pivotal’s Executive Chairman of the Board Paul Maritz.

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At a glance
Liberty Mutual

  • Evolution of risk model
  • Changing team responsibilities and deliverables
  • Need to transform the enterprise
  • Silos across the organization
  • Staying ahead of ecosystem changes
  • Business heavily impacted by disruptive technology
  • Need to accelerate time to market
  • Changing roles across the company

  • Pivotal Cloud Foundry
  • Pivotal Labs
  • Legacy to Cloud Migration

Key Benefits
  • A more responsive, risk-taking, agile culture
  • The ability to engage in several projects and easily shift focus to best products—not just heavily invest in one project that may be obsolete by launch
  • Improved speed to market
Leading the Way

Liberty Mutual helps customers protect what they earn, build, own, and cherish. The century-old insurer has always known the faster it responds, the better it serves individuals and communities. That’s why it engaged Pivotal. Together Liberty Mutual and Pivotal are speeding the insurer's software development processes by combining proven methodologies with in-depth industry experience to build the right software and deliver the right services, at the right time. Through market disruption, Liberty Mutual is leading the way in app development to ensure the company is always there when customers need it most.

The result? A stalwart, Fortune 500 company that’s actually leading the way in app development to improve lives and communities. In other words, a total transformation that promises to disrupt the insurance industry from the inside.

See what’s new at Technology at Liberty Mutual

"One of the things we've learned is that if you can't get it to market more quickly, there is no doubt that the market will have changed and no matter how well you've engineered it or built it or deployed it or trained your folks, it's not going to be quite right because it's just a little too late."

James McGlennon

Executive VP and CIO, Liberty Mutual