Global Support Contacts

Do you have questions about sales, partnerships, press/analyst, services, training, job opportunities, OSS support, Pivotal Labs, or Pivotal Tracker? Please visit the Contact page.

Technical support for Pivotal software subscribers is available 24x7x365 at or you can email us at Search for answers to your questions, read or join product discussions, or open support cases, online.

Technical Support country-specific toll free numbers, hours of local Support team operation (where applicable), and languages available are shown below:

Country Local Toll-free Tech Support Phone Numbers Hours for Local Language
English is available 24x7x365 via US phone number*
Languages Available
United States and Canada +1-877-477-2269 is available from anywhere in the world, 24x7x365
This number is toll-free when dialed from within the US and Canada
9AM to 6PM Mon-Fri English
Australia 1800 164 939 * English
Brazil 0 800 892 2351 * English
China 400 120 3358 8AM to 4PM Mon-Fri, DST;
9AM to 5PM Mon-Fri, non-DST months
France 800 90 34 69 * English
Germany 800 1840221 * English
India 000 80010 09235 * English
Italy 800 871 569 * English
Japan 0120914211 9AM to 5PM, Mon-Fri, DST;
10AM to 6PM during non-DST months
Spain 900 967 885 * English
Switzerland 0800890735 * English
UK 808 178 3015 9AM to 5PM Mon-Fri English