Support

Global Support Contacts

For help with sales, partnerships, press/analyst, services, training, job opportunities, OSS support, Pivotal Labs, or Pivotal Tracker, please visit the Contact page.

Pivotal’s support team is global. Technical support for Pivotal software subscribers is available 24x7x365 at https://community.pivotal.io. Search for answers to your questions, read or join product discussions, or open support cases, online.


Technical Support Telephone Contact Information

Country Local Toll-free Tech Support Phone Numbers Additional Languages Available
United States and Canada +1-877-477-2269 is available from anywhere in the world, 24x7x365
This number is toll-free when dialed from within the US and Canada
Australia 1800 164 939
Brazil 0 800 892 2351
China 400 120 3358 8AM to 4PM Mon-Fri, DST;
9AM to 5PM Mon-Fri, non-DST months
Chinese
Korean
France 800 90 34 69
Germany 800 1840221
India 000 80010 09235
Italy 800 871 569
Japan 0120914211 9AM to 5PM, Mon-Fri, DST;
10AM to 6PM during non-DST months
Japanese
Spain 900 967 885
Switzerland 0800890735
UK 808 178 3015 9AM to 5PM Mon-Fri



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