Southwest Airlines

Transforming IT and Development for the Largest Domestic Air Carrier in the US

"Our goal is to have the cloud seamless and transparent - so our customers, employees and IT team don’t have to care about the technology underlying delivery of the service."

Bob Young, Vice President and CTO, Southwest Airlines
Case Study
Southwest Airlines

Challenges
  • Growth required new approach to IT
  • Company website had to scale to meet growth
  • Development processes could not handle today’s applications

Solution
  • Pivotal GemFire

Key Benefits
  • Reduced server provisioning time
  • Improved performance and reliability for business-critical applications
  • Enabled new social media channels